The Independent - London, November 24th, 2007
When officials lost the bank details of 25 million people, Paul Smee, head of Apacs, knew he would have a difficult day. By James Moore
A day in the life of ...
6.25am
The events of 20 November may yet be seen as the beginning of the end of Gordon Brown's government. The loss of confidential data on millions of child benefit claimants has dealt a hammer blow to the public's perception of its competence.
Paul Smee and his team at the banking industry body Apacs have the job of helping to clear up the mess - and ensuring that there are no malign consequences of the disappearance of those now...
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