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J & J Air Conditioning: It's the personal touch.

About 7 pages (2,107 words)

Air Conditioning, Heating & Refrigeration News, February 7th, 2000

San Jose, CA -- "My No. 1 principle is: `If you continue to do the right thing with your employees and your customers, you'll succeed.'"

So says and believes Jerry Hurwitz, owner of J & J Air Conditioning, one of the winners in The News' first-ever "Best Contractor to Work For" contest.

But what is the "right thing"?

"Doing the right thing is about honesty and honoring your word," he answers, "but it's also something less tangible. I like to put myself in the position of my customers and employees. How would I want to be treated? How would my actions make me feel if I were on the receivin...

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