Journal of Banking and Financial Services, June 1st, 2001
DO AUSTRALIAN BANKS TOE THE TRIPLE BOTTOM LINE?
THE BANKING INDUSTRY HAS ACKNOWLEDGED IT HAS SOCIAL AND COMMUNITY OBLIGATIONS, BUT HOW WELL DO BANKS COMMUNICATE ON THEIR PROGRESS?
In the private sector, economic and financial criteria have been used almost exclusively to measure social responsibility performance. But the increasing attention paid to corporate social responsibility (CSR) -- the corporate relationship with various stakeholders -- is changing this.
Effectively managing CSR demands monitoring, measuring and reporting of performance against generally accepted indicators. The p...
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