The Milwaukee Journal Sentinel, September 25th, 2002
Dave Murphy
Conflict, handled well, keeps work environment healthy
By DAVE MURPHY San Francisco Chronicle
Wednesday, September 25, 2002
Having too much conflict can run companies into the ground or drive workers crazy, but a new book argues that bosses and employees also suffer if they don't have enough productive conflict.
People either try to steamroll others or avoid conflict entirely, says Lynne Eisaguirre, president of the Workplaces that Work consulting firm in Colorado and author of "The Power of a Good Fight."
While rank-and-filers understandably hesitate sometimes to raise issue...
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