Healthcare Executive, September 1st, 2004
In recent years, heightened focus on high-profile issues such as patient safety and the nursing shortage have helped raise awareness of the role of the chief nursing officer. More hospital leadership teams now recognize that the CNO has a direct impact on major strategic initiatives such as improving recruitment and retention, ensuring quality and safety, controlling costs, and enhancing services. Increasingly, there are fewer and fewer areas in which the CNO does not provide valuable input.
The CNO was not always accepted as a full-fledged member of the senior management team. Anecdotal acco...
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