Star Tribune (Minneapolis, MN), January 11th, 2004
Byline: James Lileks; Staff Writer
Everybody knows a George. He's the guy who can fix things you can't. You call him up: Hey, George, my grudnut isn't working; can you help? And of course he doesn't, because there is no such thing as a grudnut. You're teasing him. Don't. Rule One: Alienate your vital George at your peril. Capisce?
A few months ago I was having trouble with my high-speed Internet connection, and by "trouble" I mean that it was as slow as a sumo wrestler going up a greased pole. I wanted it to be as fast as sumo wrestler going down a greased pole. I called Qwest. Technicians...
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