Air Transport World, October 1st, 1999
Korean Air revamps its approach to pilot training and flight operations in an effort to improve a dismal safety record
Management experts say it often takes a traumatic event to force a company to change its culture; in some instances the business has to hit bottom. For Korean Air the bottom arrived last April 16 when Delta Air Lines suspended its codesharing relationship owing to the crash of a Korean Air MD-11 freighter shortly after takeoff from Shanghai the day before. Air Canada and Air France subsequently suspended their codesharing relationships with Korean as well.
The MD-11 crash,...
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