The Washington Post, April 2nd, 1996
One of the causes of paranoia in America is the telephone answering machine and its sister known as voice mail. More and more people are answering their phones less and less, and we simply have no way to get a live person on the other end of the line. In the beginning I accepted it as part of the new communications world. But lately I've lost my cool. The other day I called Bergen at the Wall Street Journal. Bergen's voice came on the phone. "This is Howard Bergen, and I'm not here now. Leave your name and Social Security number and I'll call you back." Instead of doing as Bergen wanted me to,...
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