Summary:
Describes the evolution of the management theory. Considers methods for improving quality efficiency and effectiveness in business management.
I.Scientific Management Theory
1890-1940
Major changes in politics, economies, education, technologies both it EU and US
New Industrial revolutions-Division of labor and Job specialization
Adam Smith 1700 s traveled around England in order to study the effects of the jib specialization 18 workers doing the same job, or 18 workers doing a specific job.
Job specialization=the process by which a division of labor occurs as different workers specialize in different tasks over time.
Frederick W. Taylor (1856-1915)
Defining the scientific management the systematic study of relationship between people and tasks for the purpose of redesigning the work process to increase efficiency.
Taylor was a manufacturing manager, the he become a consultant
Principle 1: Study the way workers perform their tasks, gather all the informal job knowledge that worker posses, and experiment with ways of improving how tasks are performed
(Time and motion study= Finding.....
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