Operational planning provides the specific details about the way an organisation will operate in the short term. It's this day to day management that results in short term action. Control is necessary for maximum efficiency. The main areas that need to be controlled are:

1. Inventory
2. Production
3. Maintenance
4. Quality

The business that I am doing my operations assignment on is Bilo which is located on the Corner Bermuda & Marikeri Street, Mermaid Waters.

Inventory

The Bilo management needs to maintain careful control of the inventory, as this is the largest capital investments of this company. Bilo keeps an adequate range and variety of goods to satisfy the grocery needs of the local shopper, but regularly introduces new lines to keep the customer interested. I have noticed that the store has coped with the increase in the number of customers as it is situated in the growth area of Mermaid Waters...