Summary:
Memo writing skills. This is a make believe memo in the shoes of someone inspecting a restaurant- and then report on the experience- including problem areas and suggestions. This evaluates a McDonalds that is in need of updating.
MEMO
TO: Jim Wilson, Regional Operations Manager
FROM: (name), Mid-Atlantic Regional Shopper
DATE: April 15, 2003
SUBJECT: McDonalds Shop Report
In response to your request, I investigated the (insert area location)McDonalds, located off of Wisconsin Avenue. After analyzing the behavior of the employees, I noticed some policy issues that should be addressed. Included in this report are a few steps that could be taken to improve the location and increase overall customer satisfaction.
EXTERIOR OBSERVATIONS
I arrived at the Wisconsin Avenue McDonalds at approximately 1:00 PM. I wanted to observe the location during peak business hours. Upon surveying the exterior of the restaurant, I noticed a substantial amount of garbage drifting in the parking lot. The majority of this garbage consisted of McDonald's paper products, such as wrappers, containers, napkins, and soda cups. In contrast to the poor appearance of the area.....
This is a free excerpt of 135 words. There are 631 words (approx.
2 pages at 300 words per page) in the full essay.
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