Our Deportment eBook

This eBook from the Gutenberg Project consists of approximately 348 pages of information about Our Deportment.


It is important for the young man learning business, or just getting a start in business, to form correct habits, and especially of forming the habit of being polite to all with whom he has business relations, showing the same courteous treatment to men or women, poorly or plainly dressed, as though they were attired in the most costly of garments.  A man who forms habits of politeness and gentlemanly treatment of everybody in early life, has acquired the good-will of all with whom he has ever been brought into social or business relations.  He should also guard against such habits as profanity, the use of tobacco and intoxicating liquors, if he would gain and retain the respect of the best portion of the community, and should, if possible, cultivate the habit of being cheerful at all times and in all places.


In discussing business matters, never lose your temper, even though your opponent in a controversy should become angry, and in the heat of discussion make rude and disagreeable remarks and charges.  By a calm and dignified bearing and courteous treatment you will conquer his rudeness.


“Honesty is the best policy,” is a maxim which merchants and tradesmen will find as true as it is trite, and no tradesman who wishes to retain his customers and his reputation will knowingly misrepresent the quality of his goods.  It is not good policy for a merchant or clerk, in selling goods, to tell the customer what they cost, as, in a majority of cases, he will not be believed.


The value of politeness to a merchant is nowhere more clearly shown than in the case of the late A.T.  Stewart, the merchant prince of New York.  He not only treated every customer he waited upon with the utmost courtesy, but he demanded it of every employe, and sought for men possessing every quality of character tending to secure this suavity of manner, in the selection of his salesmen and clerks.  He required them to observe rigidly all rules and forms of politeness, and would allow no partiality shown to people on account of their dress, those clad in humble apparel being treated with the same affability and politeness as those richly dressed.  Everybody who entered his store was sure of receiving kind and courteous treatment.  This may, or may not, have been his secret of success, but it certainly gained and retained for him a large custom, and was one element in his character which can be highly commended.  And every merchant will be judged of by his customers in proportion to the courteous treatment they receive from him, or from clerks in his store.  The lawyer or the doctor will also acquire popularity and patronage as he exhibits courteous and kind treatment to all with whom he comes into social or business relations.

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Our Deportment from Project Gutenberg. Public domain.
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