Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

VIII

EXPERIMENTS IN THE INTEREST OF ELECTRIC RAILWAY SERVICE

The problem of securing fit motormen for the electric railways was brought to my attention from without.  The accidents which occurred through the fault, or at least not without the fault, of the motormen in street railway transportation have always aroused disquietude and even indignation in the public, and the street railway companies suffered much from the many payments of indemnity imposed by the court as they amounted to thirteen per cent of the gross earnings of some companies.  Last winter the American Association for Labor Legislation called a meeting of vocational specialists to discuss the problem of these accidents under various aspects.  The street railways of various cities were represented, and economic, physiological, and psychological specialists took part in the general discussion.  Much attention was given, of course, to the questions of fatigue and to the statistical results as to the number of accidents and their relation to the various hours of the day and to the time of labor.  But there was a strong tendency to recognize as still more important than the mere fatigue, the whole mental constitution of the motormen.  The ability to keep attention constant, to resist distraction by chance happenings on the street and especially the always needed ability to foresee the possible movements of the pedestrians and vehicles were acknowledged as extremely different from man to man.  The companies claimed that there are motormen who practically never have an accident, because they feel beforehand even what the confused pedestrian and the unskilled chauffeur will do, while others relatively often experience accidents of all kinds because they do not foresee how matters will develop.  They can hardly be blamed, as they were not careless, and yet the accidents did result from their personal qualities; they simply lacked the gift of instinctive foresight.  All this turned the attention more and more to the possibilities of psychological analysis, and the Association suggested that I undertake an inquiry into this interesting problem with the means of the psychological laboratory.  I felt the practical importance of the problem, considering that there are electric railway companies in this country which have up to fifty thousand accident indemnity cases a year.  It therefore seemed to me decidedly worth while to undertake a laboratory investigation.

It would have been quite possible to treat the functions of the motormen according to the method which resolves the complex achievement into its various elements and tests every function independently.  For instance, the stopping of the car as soon as the danger of an accident threatens is evidently effective only if the movement controlling the lever is carried out with sufficient rapidity.  We should accordingly be justified in examining the quickness with which the

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Psychology and Industrial Efficiency from Project Gutenberg. Public domain.