The complete online text of Made to Measure by W. W. Jacobs.

W. W. Jacobs, remembered today almost exclusively for his horror story "The Monkey's Paw" (The Lady of the Barge, 1902), was one of the most popular English humorists of the early twentieth century. His stories, many of them amusing tales of life along t...

When diverse customers have differing business needs, establishing a meaningful measure of the effectiveness of the delivered service can be problematic. This challenge is amplified, as Nigel Honeyman discovers, when the changing nature of service business relationships is driving a changing approach to service...

...

Designers gave timeless elegance a contemporary twist as the Paris ready-to-wear collections kicked off on Monday with outfits that harked back to the heyday of haute couture.Spectacular evening gowns, trompe-l'oeil effects and sharp tailoring were among the highlights of the spring-summer displays by labels including...

In the new world of fashion marketing, it's all about flooding the zone. Brands such as Stella McCartney have understood that glossy magazine ads are no longer the most effective way of reaching their audience.Instead, they are using methods like street pamphleteering, Web sites and...